Services › Enterprise

Enterprise Application Services

Deep expertise across Oracle, Workday, Salesforce, Hyperion and UiPath — from day-to-day upkeep to full-scale cloud transformation.

Platform Coverage

What We Cover — At a Glance

Hasman's enterprise practice spans six platforms and six service types.

Platform Upkeep Upgrade Enhance Extend Integrate DB Mgmt
Oracle EBS
Oracle Fusion
Workday
Salesforce
Hyperion
UiPath

ERP Upkeep & Maintenance

Keep your ERP healthy so the business never stops.

The Challenge

ERP systems degrade silently. Performance issues, accumulating unpatched CVEs, stale integrations, and undocumented customisations increase operational risk every month — until a critical incident forces an emergency response at exactly the wrong moment.

What Hasman Does

Hasman provides proactive, SLA-backed ERP maintenance: continuous performance baseline monitoring, scheduled patching within 30 days of release, security hardening reviews, structured log analysis, and a dedicated helpdesk for day-to-day issues. Monthly health dashboards give your leadership full visibility without requiring technical deep-dives.

Platforms

Oracle EBS Oracle Fusion Workday Salesforce

SLA Response Times

Priority Initial Response Target Resolution
P1 — Critical 30 min 4 hrs
P2 — High 2 hrs 8 hrs
P3 — Medium 4 hrs 24 hrs
P4 — Low 8 hrs 72 hrs

Key Outcomes

  • 99.9% ERP uptime SLA with contractual backing
  • Critical incident frequency reduced by 60%
  • Patch currency maintained within 30 days of release
  • Monthly executive health dashboards delivered
  • Mean time to resolution (MTTR) under 4 hours for P1 issues

Our Process

  1. Discovery & Full Baseline Audit
  2. SLA Agreement & Monitoring Infrastructure Setup
  3. Proactive Managed Service Commences
  4. Monthly Health Reviews & Reporting
  5. Quarterly Roadmap Advisory Sessions

Upgrade & Migration

Move forward — without the risk that holds most organisations back.

The Challenge

Running end-of-life ERP versions exposes enterprises to security vulnerabilities, compliance gaps, and incompatibility with modern cloud services. Yet poorly managed upgrades have derailed careers and budgets. The fear of failure keeps organisations on dangerously outdated platforms.

What Hasman Does

We plan and execute risk-managed ERP upgrades and cloud migrations. Our methodology covers impact assessment, fit-gap analysis, data migration strategy, UAT governance, and production cutover — with documented rollback plans at every stage. We have completed cutover windows of under 8 hours on Oracle EBS upgrades that other firms estimated at 48+ hours.

Platforms

Oracle EBS Oracle Fusion Cloud Workday Hyperion

Key Outcomes

  • Zero data loss across all completed migrations
  • Cutover windows consistently delivered under 8 hours
  • Full regression test automation — no manual scripts
  • 30-day dedicated hypercare period post go-live
  • Zero critical defects raised post-production in last 4 major upgrades

Our Process

  1. Current State Assessment & Risk Register
  2. Upgrade Roadmap & Business Impact Analysis
  3. Fit-Gap Analysis & Solution Design
  4. Development, Configuration & Data Migration
  5. SIT, UAT & Performance Testing
  6. Cutover Planning, Dry Runs & Go-Live
  7. 30-Day Hypercare & Stabilisation

Enhance & Extend

Custom capability that doesn't cost you on your next upgrade.

The Challenge

Out-of-the-box ERP configurations rarely match evolving business processes. Custom development done poorly creates technical debt that blocks future upgrades — leaving teams trapped between an ERP that doesn't fit and a customisation they can't afford to remove.

What Hasman Does

We build Oracle Fast Formulas, Workday Calculated Fields, Salesforce Apex/Flow extensions, and custom reporting packages that extend functionality without touching the core — every enhancement is designed to survive the next major upgrade safely. All customisations are fully documented and handed over with test scripts.

Platforms

Oracle EBS Workday Salesforce Oracle Fusion

Key Outcomes

  • 100% upgrade-safe customisations — zero rework on upgrade
  • Business process automation reducing FTE effort by 40%
  • Faster financial close cycles for reporting-heavy teams
  • Richer BI and operational reports without BI tool dependency
  • Full technical documentation and test suite delivered

Our Process

  1. Business Process Discovery Workshop
  2. Solution Design & Architecture Review
  3. Prototype / Proof of Concept
  4. Full Development & Unit Testing
  5. UAT Governance & User Acceptance
  6. Production Deployment & Documentation Handover

Functional Expansion

You're paying for modules you're not using. Let's change that.

The Challenge

Many organisations use only a fraction of the ERP modules they have licensed. Unlocked modules mean missed automation, manual rework in spreadsheets, and siloed data that prevents integrated reporting — all while paying full licence costs for untouched functionality.

What Hasman Does

We conduct a module adoption assessment, prioritise high-ROI functional areas based on your business priorities, and execute structured rollouts — from Procurement and Supply Chain Planning in Oracle, to Advanced Compensation, Absence Management, and Learning in Workday. Change management and user training are built into every module rollout.

Platforms

Oracle EBS Oracle Fusion Workday Salesforce

Key Outcomes

  • New functional modules live in 8–16 weeks
  • Procurement cost savings of 15–25% through module-enabled automation
  • HR self-service adoption rates consistently above 80%
  • Consolidated reporting across newly activated modules
  • Reduced licence waste — average client unlocks 2–3 underused modules

Our Process

  1. Licence & Gap Audit
  2. ROI Prioritisation & Business Case
  3. Phased Module Rollout Plan
  4. Configuration, Integration & Testing
  5. Change Management & User Training
  6. Adoption Monitoring & Optimisation

Integration Services

One source of truth across all your enterprise platforms.

The Challenge

Enterprise landscapes are multi-platform. Data silos between ERP, HRMS, CRM, and third-party tools cause reconciliation overhead, stale reporting, and slow decision-making. Every integration built as a one-off point-to-point creates a new maintenance liability.

What Hasman Does

We design and implement robust integration architectures using Oracle Integration Cloud (OIC), Dell Boomi, MuleSoft, and custom REST/SOAP APIs — with bi-directional real-time data flows, structured error handling, retry logic, and full monitoring dashboards. Every integration is documented and built for maintainability, not just for the immediate requirement.

Platforms

Oracle Integration Cloud MuleSoft Dell Boomi Custom REST/SOAP

Key Outcomes

  • End-to-end data latency under 60 seconds across integrated systems
  • 99.5% integration uptime backed by monitoring and alerting
  • Reconciliation effort reduced by 70% or more
  • Full audit trail on every data flow — critical for compliance
  • Integration monitoring dashboards available to operations teams

Our Process

  1. Integration Discovery & Landscape Mapping
  2. Architecture Design & Pattern Selection
  3. Build & Unit Test (per integration)
  4. End-to-End System Integration Testing
  5. Error Handling, Alerting & Monitoring Setup
  6. Handover, Documentation & Knowledge Transfer

Database Management

Your ERP is only as fast as its database. We make it fast.

The Challenge

Poor database health is the silent killer of ERP performance. Index bloat, stale optimizer statistics, unpatched vulnerabilities, and inadequate backup and recovery strategies put business continuity at risk — and most teams only discover the problem during a business-critical incident.

What Hasman Does

A dedicated Oracle DBA service covering performance tuning (AWR analysis, SQL execution plan optimisation, wait event analysis), regular security patching, automated test environment cloning, backup and recovery strategy design, and 24×7 on-call support for production incidents. We also implement Oracle Data Guard for high availability and GoldenGate for zero-downtime migrations where required.

Platforms

Oracle Database 19c / 21c Oracle RAC Oracle Data Guard RMAN GoldenGate

Key Outcomes

  • Query performance improvements of up to 80% through SQL tuning
  • RTO under 4 hours for critical system recovery
  • Test environment clones provisioned in under 2 hours
  • Database patch currency maintained across all environments
  • 24×7 on-call DBA coverage — no production incident goes unresourced

Our Process

  1. Comprehensive DB Health Audit (AWR, ADDM, ASH analysis)
  2. Priority Tuning & Optimisation Sprint
  3. Backup & Disaster Recovery Strategy Design
  4. High Availability Architecture Review
  5. Ongoing DBA Managed Service

Common Questions

Enterprise ERP — Answered

The questions our clients ask most, answered plainly.

Ready to Optimise?

Let's Assess Your ERP Landscape

Book a free 30-minute discovery call with one of our senior consultants. No pitch — just an honest conversation about where your ERP stands and what's worth doing next.